Help Center

Follow these simple steps to sign up for btwn and start rewarding your customers:

1. Go to the top-right hand of our website and click 'Get Started'. You will be redirected to our Shopify App Store link.
2. Install the btwn app to begin your 14-day free trial.
3. Create a merchant dashboard account. Your account will be reviewed and approved within 24-48 business hours. Once approved, you can access and monitor your metrics.
4. Customize your btwn dashboard according to your preferences.
5. Your customers are now automatically rewarded for their referrals and loyalty when they make purchases.

We need your merchant ID to accurately track transactions linked to customer referrals and ensure precise reward distribution.

Our patented technology integrates seamlessly with social media data and customer contacts, guaranteeing accurate referral fee attribution.

Our referral program provides customers with a seamless way to earn rewards by sharing positive experiences with friends. Here's how it works:

• After a purchase, customers receive a unique referral link.
• They share this link with friends.
• If a referral leads to a sale, they earn $5 credited to their account.
• Rewards can be redeemed through the same link.
Note: This automated process is managed through data integration.

Upon sign-up, btwn provides a 14-day trial period. Following this, the subscription is $50 per month. We offer optional add-on features, with charges applicable only if you choose to include them.

Connect your Stripe account by clicking the 'Connect with Stripe' button during the sign-up process.

We cater to diverse businesses, including B2B enterprises. If your business requires pre-transaction customer contact, reach out for personalized onboarding assistance at support@b-plat.net.

Stores that exclusively accept cash payments may encounter limitations in tracking referrals. Our program requires card payments such as Visa, Mastercard, and American Express for participation.

Gain valuable insights into your btwn referral program through our free-access dashboard.

• View referral sales data.
• Monitor customer activity.
• Track top performers.
• Analyze spending trends.
• Manage your business profile.

No, our system exclusively showcases customers who have made purchases at your store using btwn.