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btwn for consumers
for the users to use an application
e.g. Account, Referral or Redeem
btwn for Business
for the merchants to use platform
e.g. Merchant ID, Dashboard or Referral
btwn for Consumers
Getting started
How can I connect with friends on btwn?
What makes my Circle Code and the other Circle Codes I'm part of different?
How do I stop referrals between friends connected via Circle Code?
How do I edit my Circle Code?
Do I need to share my location?
Do I need to connect my Facebook or Contacts?
What is a Circle Code?
How do I get started?
What is btwn?
Account Information
How do I delete my account?
How do I turn off notifications?
How do I sign out?
How do I change my profile picture?
What can I do or change in Settings?
Where do I find Settings?
Cards
How is my card secure with btwn?
How do I delete my card?
How many cards can I link to the app?
How do I link my card?
Why do I need to link my card?
Referral Process
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
Cash Redeem
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
Stamps
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
Tiers
How many points can I earn?
What rewards do I get for leveling up to each tier?
What are tiers?
How do I earn points?
Share Note
New
btwn for Business
Getting started with btwn
When my customer makes another referral, how many times do I pay the referral fee to the customer?
How much do I pay for a referral?
Is there any monthly charge or upfront cost for the referral program?
How does the referral program work?
Why do you need my Merchant ID?
How do I connect my Stripe account?
Where can I find my Merchant ID?
How do I sign up?
Can I use btwn?
Can I change the referral incentive?
My company is B2B. Can I sign up for btwn?
Business dashboard
Is it important for customers to use the card linked on the btwn mobile app?
Can I see information about my customers, who are not using btwn?
What information can I see on the business dashboard?
How can I access my business dashboard?
My store doesn’t accept card payments. Can I sign up with btwn?
Best practices
What is Tiered Program?
How do I enroll the Loyalty Stamps program?
What is Loyalty Stamps Program?
How does it work for users of the app?
How can I get my customers to download the app?
Cash Redeem
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
Stamps
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
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